At some time or another, we’ve all been there. You discover a clog in your sink or toilet, or you find out that your pipes are deteriorating and are in dire need of replacement. So you do one of two things. You either look online for a plumber in your area or, if you’re old school, you reach for your Yellow Pages. But the fact is, not all companies that handle plumbing repairs are created equal, and the risk exists that you’ll overpay, hire someone who doesn’t know what they’re doing, or all of the above.
We get it. Everybody has an experience where they hired a company for something that should have been straightforward, but it turned into a nightmare. Nobody has time to deal with businesses that rip you off in exchange for lousy service, particularly when it comes to repairing your plumbing. Keep reading, and we’ll share with you a few helpful tips for finding the perfect plumber.
- The first question to ask is, how long has the company been in business? It’s true, there are plumbers out there just starting up that bring a high degree of skill and professionalism to the table. But you’ll likely be better off going with a company that has a few years under their belt. It shows that they have put down roots in the community and that they have the competency to stay in business.
- Unless you’re filthy rich, nobody wants to spend more money than is absolutely necessary. Too often, people choose a plumber based on which one is cheaper. The problem with that is you might end up with someone who cuts corners or uses inferior parts. A good rule of thumb is to call around and get 4-5 quotes. That way, you’ll know what the average cost of your job should be.
- A great way to get a totally unfiltered opinion about a business is to ask around. Friends and family will let you know if they have had positive or negative experiences with a company, which is why word of mouth is the most powerful means of marketing.
- Along similar lines, do a little research about the company online. Review sites are a great place to get unbiased opinions. Better yet, reading through multiple reviews can clue you into any recurring issues the company might have, or any benefits you might be unaware of.
- You’ve also got the option to email or call the company and simply ask for referrals. It’s not uncommon for reputable businesses to keep the names of happy customers on file that praised them for a job well done. If you receive numerous positive referrals, you’ll likely have a great experience.
- As or complaints, many states have licensing boards and consumer protection bureaus, and some have an online presence. You can view complaints and see if there are any recurring issues. With licensing boards, you can also make sure the company has the proper credentials to prove their qualifications. Plus, companies like this will also be carrying insurance in case a huge problem arises.